Guest Experience Host — Seamless Seating & Service

Applebee's Neighborhood Grill + Bar; Battle Creek (MI); On-site; USD 15,000 - 21,000; Full time

Job summary

Applebee's Neighborhood Grill + Bar in Battle Creek is seeking a friendly host/hostess to warmly greet guests, seat them according to the established plan, and help maintain smooth dining room flow for an efficient service environment.

You will assist with clean stands, stocked menus, and daily openings/closings, contributing to a safe and welcoming restaurant experience for guests and TEAM.

Qualifications

• Excellent customer service skills with the ability to work as a TEAM.
• Friendly and outgoing personality.
• Follow appropriate food safety guidelines.
• Able to work a variety of shifts including evenings and weekends.
• Able to stand for long periods of time.
• Ability to transport and carry objects such as a high chair or booster seat.
• Ability to wipe, sweep and carry plates to kitchen.

Responsibilities

• Greet all guests as they enter and depart the restaurant and hold the door open for guests.
• Seat guests according to the established plan and guests’ needs.
• Keep host/hostess stand and waiting area clean.
• Ensure menus remain clean and stocked.
• Complete restroom checks and refill paper products in bathrooms, as needed.
• Sanitize and wipe down all tables and sweep the area as needed and resets the table.
• Assist the servers when needed by taking the initial drink order or running food to the guests in the dining room.
• Complete daily opening and closing work to ensure a clean and safe environment for guests and TEAM.

Skills

Customer service

Teamwork

Communication

Job description

Applebee's Neighborhood Grill + Bar in Battle Creek is seeking a friendly host/hostess to warmly greet guests, seat them according to the established plan, and help maintain smooth dining room flow for an efficient service environment.

You will assist with clean stands, stocked menus, and daily openings/closings, contributing to a safe and welcoming restaurant experience for guests and TEAM.