Guest Experience Host — Dining & Seating

Applebee's Neighborhood Grill + Bar; Ludington (MI); On-site; USD 17,000 - 21,000; Full time

Job summary

Applebee's Neighborhood Grill + Bar is seeking a friendly host/hostess to greet guests, seat them according to protocol, and maintain a clean, welcoming entrance. You will support servers and help manage the dining room flow, contributing to a positive guest experience.

This role requires a courteous, outgoing personality, stamina for standing, and flexibility to work evenings and weekends. Team collaboration is essential in a fast-paced environment.

Qualifications

• Excellent customer service skills with the ability to work as a TEAM
• Friendly and outgoing personality
• Follow appropriate food safety guidelines
• Able to work a variety of shifts including evenings and weekends
• Able to stand for long periods of time
• Ability to transport and carry objects such as a high chair or booster seat
• Ability to wipe, sweep and carry plates to kitchen

Responsibilities

• Greet all guests as they enter and depart the restaurant and hold the door open for guests
• Seat guests according to the established plan and guests' needs
• Keep host/hostess stand and waiting area clean
• Ensure menus remain clean and stocked
• Complete restroom checks and refill paper products in bathrooms, as needed
• Sanitize and wipe down all tables and sweep the area as needed and resets the table
• Assist the servers when needed by taking the initial drink order or running food to the guests in the dining room
• Complete daily opening and closing work to ensure a clean and safe environment for guests and TEAM

Skills

Customer service

Team player

Food safety

Stamina

Flexible shifts

Job description

Applebee's Neighborhood Grill + Bar is seeking a friendly host/hostess to greet guests, seat them according to protocol, and maintain a clean, welcoming entrance. You will support servers and help manage the dining room flow, contributing to a positive guest experience.

This role requires a courteous, outgoing personality, stamina for standing, and flexibility to work evenings and weekends. Team collaboration is essential in a fast-paced environment.