Guest Experience Host: Warm Welcomes & Seating

Applebee's Neighborhood Grill + Bar; East Lansing (MI); On-site; USD 17,000 - 21,000; Full time

Job summary

Applebee's Neighborhood Grill + Bar in East Lansing is seeking a host/hostess to welcome guests, seat them per plan, and keep the dining area organized. The role supports server efficiency and guest flow while upholding cleanliness standards.

The position requires friendly, energetic individuals who can work evenings and weekends and stand for long periods. Training emphasizes food safety and teamwork to ensure a smooth shift.

Qualifications

• Excellent customer service skills with the ability to work as a TEAM.
• Friendly and outgoing personality.
• Follow appropriate food safety guidelines.
• Able to work a variety of shifts including evenings and weekends.
• Able to stand for long periods of time.
• Ability to transport and carry objects such as a high chair or booster seat.
• Ability to wipe, sweep and carry plates to kitchen.

Responsibilities

• Greet all guests as they enter and depart the restaurant and hold the door open for guests.
• Seat guests according to the established plan and guests’ needs.
• Keep host/hostess stand and waiting area clean.
• Ensure menus remain clean and stocked.
• Complete restroom checks and refill paper products in bathrooms.
• Sanitize and wipe down all tables and reset the table.
• Assist servers by taking initial drink orders or running food to guests.

Skills

Customer service

Teamwork

Communication

Flexibility

Stamina

Job description

Applebee's Neighborhood Grill + Bar in East Lansing is seeking a host/hostess to welcome guests, seat them per plan, and keep the dining area organized. The role supports server efficiency and guest flow while upholding cleanliness standards.

The position requires friendly, energetic individuals who can work evenings and weekends and stand for long periods. Training emphasizes food safety and teamwork to ensure a smooth shift.