Guest Experience Host & Seating Coordinator

Applebee's Neighborhood Grill + Bar; Charlotte (MI); On-site; USD 17,000 - 22,000; Full time

Job summary

Applebee's Neighborhood Grill + Bar is hiring a host/hostess to warmly greet guests, seat them efficiently, and assist servers to ensure a smooth dining room flow. You will keep the host stand clean and ready, manage waiting areas, and uphold restaurant cleanliness standards.

The role requires friendly, outgoing customers service and the ability to work evenings and weekends, with stamina for long periods of standing.

Qualifications

• Excellent customer service skills with the ability to work as a TEAM
• Friendly and outgoing personality
• Follow appropriate food safety guidelines
• Able to work a variety of shifts including evenings and weekends
• Able to stand for long periods of time
• Ability to transport and carry objects such as a high chair or booster seat
• Ability to wipe, sweep and carry plates to kitchen

Responsibilities

• Greet all guests as they enter and depart the restaurant and hold the door open for guests
• Seat guests according to the established plan and guests’ needs
• Keep host/hostess stand and waiting area clean
• Ensure menu’s remain clean and stocked
• Complete restroom checks and refill paper products in bathrooms, as needed
• Sanitize and wipe down all tables and sweep the area as needed and resets the table
• Assist the servers when needed by taking the initial drink order or running food to the guests in the dining room
• Complete daily opening and closing work to ensure a clean and safe environment for guests and TEAM

Skills

Customer service

Friendly personality

Food safety

Flexible shifts

Stand for long periods

Lifting/carrying items

Teamwork

Job description

Applebee's Neighborhood Grill + Bar is hiring a host/hostess to warmly greet guests, seat them efficiently, and assist servers to ensure a smooth dining room flow. You will keep the host stand clean and ready, manage waiting areas, and uphold restaurant cleanliness standards.

The role requires friendly, outgoing customers service and the ability to work evenings and weekends, with stamina for long periods of standing.