Guest Experience Host: Warm Welcome & Quick Seating

Universal Store; Catoosa (OK); Vor Ort; USD 12.000 - 18.000; Vollzeit

Zusammenfassung

IHOP is seeking a friendly host to greet guests as they arrive, seat them promptly, and help maintain a positive dining experience. You will manage seating, answer phones, assist with To Go orders, and ensure common areas stay clean and welcoming. No prior experience required; training will be provided.

This on-site role emphasizes inviting guest interactions, teamwork with staff, and adherence to IHOP standards to deliver a pleasant dining atmosphere.

Qualifikationen

• No prior experience or training required.
• Ability to read and comprehend instructions and memos; ability to write simple correspondence; able to read and speak English.

Aufgaben

• Greet and seat guests promptly and courteously.
• Develop and maintain professional relationships with IHOP employees and guests.
• Rotate station seating to ensure quality guest service.
• May handle guest complaints, inquire about the dining experience, thank guests, and invite them to return.
• Answer the telephone, take messages, and complete all To Go orders.
• Maintain a waiting list and keep restrooms stocked and clean.
• Clear, clean and reset tables and chairs after guests leave.
• Follow IHOP uniform and appearance standards per SOP guidelines.

Jobbeschreibung

IHOP is seeking a friendly host to greet guests as they arrive, seat them promptly, and help maintain a positive dining experience. You will manage seating, answer phones, assist with To Go orders, and ensure common areas stay clean and welcoming. No prior experience required; training will be provided.

This on-site role emphasizes inviting guest interactions, teamwork with staff, and adherence to IHOP standards to deliver a pleasant dining atmosphere.