Guest Experience Host — Fast-Paced Restaurant

Universal Store; Terre Haute (IN); On-site; USD 17,000 - 22,000; Full time

Job summary

IHOP Terre Haute is seeking a friendly host to greet guests, seat them promptly, and help ensure a welcoming dining experience. You will manage seating flow, assist with to-go orders, and maintain restroom and dining area cleanliness in line with IHOP standards.

No prior experience is required; IHOP will provide training to help you perform duties and uphold service quality in a fast-paced restaurant environment.

Qualifications

• No prior experience or training required.
• Ability to read and comprehend instructions, correspondence, and memos. Ability to write simple correspondence. Ability to read and speak English, to understand guest checks, instructions, warning and safety labels, and communicate with others.

Responsibilities

• Greet guests as they enter the restaurant and seat them as soon as a table is available.
• Develop and maintain professional relationships with IHOP employees and guests.
• Rotate station seating to ensure guest service quality.
• May handle guest complaints and invite them to return.
• Answer the telephone, take messages, and complete all To Go orders.
• Maintain a waiting list as necessary.
• Check restrooms hourly for stock and cleanliness.
• Clear, clean and reset tables, chairs, booths, and floors after guests leave.
• Perform all cleaning duties according to charts.
• Comply with IHOP uniform and appearance standards.
• Perform other tasks as assigned by management.

Job description

IHOP Terre Haute is seeking a friendly host to greet guests, seat them promptly, and help ensure a welcoming dining experience. You will manage seating flow, assist with to-go orders, and maintain restroom and dining area cleanliness in line with IHOP standards.

No prior experience is required; IHOP will provide training to help you perform duties and uphold service quality in a fast-paced restaurant environment.