Guest Experience Host – Warm Seating & Reservations

Skillets; Palmesta (FL); Presencial; USD 17.000 - 23.000; Jornada completa

Descripción de la vacante

Skillets is seeking a friendly Host to be the first point of contact for guests. You will greet and seat guests, manage waitlists, answer calls, and relay messages to ensure smooth service from arrival to seating.

The role requires a high school diploma, excellent communication, and the ability to thrive in a fast-paced environment. Hospitality experience and basic reservation system knowledge are a plus. On-site position in Florida.

Formación

• High School Diploma or equivalent required.
• Customer service or hospitality experience preferred.
• Strong communication and interpersonal skills are essential.

Responsabilidades

• Welcome and greet guests politely.
• Escort guests to tables and ensure comfort.
• Manage reservations and seating systems.
• Answer phone calls and relay messages accurately.
• Coordinate with waitstaff to ensure timely service.
• Maintain a clean host stand and lobby area.
• Anticipate guest needs and provide excellent service.
• Address guest concerns promptly and professionally.
• Collaborate with management to improve guest experience.
• Adhere to company policies and safety regulations.

Conocimientos

Customer service

Communication

Interpersonal skills

Organization

multitasking

Problem-solving

Professional appearance

Educación

High School Diploma or equivalent

Herramientas

Reservation systems

Basic computer skills

Descripción del empleo

Skillets is seeking a friendly Host to be the first point of contact for guests. You will greet and seat guests, manage waitlists, answer calls, and relay messages to ensure smooth service from arrival to seating.

The role requires a high school diploma, excellent communication, and the ability to thrive in a fast-paced environment. Hospitality experience and basic reservation system knowledge are a plus. On-site position in Florida.