Guest Experience Host

Skillets Restaurants; Naples (FL); On-site; USD 17,000 - 22,000; Full time

Job summary

Skillets Restaurants in Naples, FL seeks a friendly Host to greet guests, seat them, and manage waitlists. You will coordinate with waitstaff to ensure timely service and maintain a clean host stand.

Prior hospitality experience is preferred, with strong communication and organizational skills. Ideal candidates demonstrate professionalism, adapt to a fast-paced environment, and provide excellent customer service from arrival to departure.

Qualifications

• High School Diploma or equivalent.
• Previous experience in customer service or hospitality preferred.
• Excellent communication and interpersonal skills required.

Responsibilities

• Greet guests in a friendly manner.
• Escort guests to tables and ensure comfort.
• Manage reservations and seating flow.
• Answer phone calls and relay messages accurately.
• Coordinate with waitstaff for smooth service.
• Maintain a clean, presentable host stand and lobby.

Skills

Customer service

Communication

Interpersonal skills

Multitasking

Under pressure

Professional appearance

Education

High School Diploma or equivalent

Tools

Reservation systems

Job description

Skillets Restaurants in Naples, FL seeks a friendly Host to greet guests, seat them, and manage waitlists. You will coordinate with waitstaff to ensure timely service and maintain a clean host stand.

Prior hospitality experience is preferred, with strong communication and organizational skills. Ideal candidates demonstrate professionalism, adapt to a fast-paced environment, and provide excellent customer service from arrival to departure.