Guest Experience Host: Warm Welcomes & Seamless Seating

null; Salado (TX); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Employee discounts

Meal benefits

Job summary

The Host/Hostess is the first point of contact for guests, responsible for creating a warm and welcoming atmosphere. This role includes managing reservations, seating guests efficiently, and ensuring a smooth flow of service.

The ideal candidate is friendly, professional, and able to multitask in a fast-paced environment. Flexible availability including weekends and holidays as needed is preferred.

Qualifications

• Excellent communication and interpersonal skills.
• Strong organizational and multitasking abilities.
• Positive attitude and ability to remain calm under pressure.
• Prior experience in customer service or hospitality is a plus.
• Basic knowledge of reservation systems is beneficial.
• Ability to stand for extended periods and occasionally lift light objects.

Responsibilities

• Greet guests warmly upon arrival, escort them to their tables, and provide menus.
• Monitor table availability and manage the waitlist to optimize seating efficiency.
• Take reservations over the phone or through online systems and manage booking schedules.
• Coordinate with servers, bussers, and kitchen staff to ensure seamless service.
• Address guest concerns or special requests promptly and professionally.
• Maintain a tidy host stand, entrance area, and menus.
• Adhere to restaurant policies, including health and safety regulations.

Skills

Communication

Organizational skills

Multitasking

Customer service

Reservation systems

Stamina

Job description

The Host/Hostess is the first point of contact for guests, responsible for creating a warm and welcoming atmosphere. This role includes managing reservations, seating guests efficiently, and ensuring a smooth flow of service.

The ideal candidate is friendly, professional, and able to multitask in a fast-paced environment. Flexible availability including weekends and holidays as needed is preferred.