Part-Time Guest Experience Host | Reservations & Seating

The Lodge At Wakulla Springs; Northern (KY); Hybrid; USD 17,000 - 22,000; Part time

Job summary

Guest Services, Inc. in Wakulla Springs, FL is seeking a friendly Host to greet guests, assist with seating, and ensure a warm first impression of the unit.

You will handle reservations, answer questions, and guide guests with patience. The role requires strong customer service, effective communication, and the ability to multi-task in a fast-paced environment while maintaining safety and cleanliness standards.

Qualifications

• Excellent customer service skills and a friendly demeanor.
• Clear communication with guests, team members and supervisors.
• Ability to multitask and stay organized in a fast-paced environment.
• Ability to recognize and report issues to management.

Responsibilities

• Greet customers in a positive and welcoming manner.
• Answer telephone and direct calls; make reservations and provide directions.
• Escort customers to tables and assist in seating; present menus per guidelines.
• Resolve customer issues to ensure satisfaction and escalate when needed.

Skills

Customer service

Communication

Teamwork

Problem solving

Education

High School Diploma or GED

Job description

Guest Services, Inc. in Wakulla Springs, FL is seeking a friendly Host to greet guests, assist with seating, and ensure a warm first impression of the unit.

You will handle reservations, answer questions, and guide guests with patience. The role requires strong customer service, effective communication, and the ability to multi-task in a fast-paced environment while maintaining safety and cleanliness standards.