Guest Experience Host - Warm Greetings & Smooth Seating

Biloxi Lodging, LLC; Biloxi (MS); On-site; USD 14,000 - 19,000; Part time

Job summary

Biloxi Lodging, LLC is seeking a part-time Host to create a welcoming dining experience. You will greet guests, manage seating flow, handle reservations and waitlists, and communicate with servers to ensure prompt service.

Strong customer service and organization are essential for success in a fast-paced environment. Responsibilities include maintaining a neat host stand, assisting with coat checks as needed, and collaborating with kitchen and service staff to optimize guest flow, especially

Qualifications

• Excellent communication and interpersonal skills.
• Strong organizational abilities and time management skills.
• Ability to remain calm and professional under pressure.
• Friendly and approachable with a focus on delivering great customer service.

Responsibilities

• Greet guests warmly and promptly as they arrive.
• Seat guests based on availability, party size, and special requests.
• Manage reservations and waitlist; update reservation systems.
• Notify servers and managers when tables are ready for seating.
• Provide guests with information about the restaurant and wait times.
• Answer phone calls and assist with reservation inquiries or general questions.
• Address guest concerns or complaints promptly and professionally.

Skills

Communication

Organization

Calm under pressure

Customer service

Education

High School diploma or equivalent

Hospitality/customer service training (plus)

Job description

Biloxi Lodging, LLC is seeking a part-time Host to create a welcoming dining experience. You will greet guests, manage seating flow, handle reservations and waitlists, and communicate with servers to ensure prompt service.

Strong customer service and organization are essential for success in a fast-paced environment. Responsibilities include maintaining a neat host stand, assisting with coat checks as needed, and collaborating with kitchen and service staff to optimize guest flow, especially