Guest Experience Host

Biloxi Lodging; Biloxi (MS); On-site; USD 1,653,000 - 2,204,000; Full time

Job summary

Biloxi Lodging seeks a Host to welcome guests, manage seating flow, and handle reservations with a friendly, professional demeanor. You will coordinate with servers and kitchen staff to optimize guest experience during peak times.

Responsibilities include greeting guests, managing waitlists, answering questions, and maintaining an organized front-of-house. Previous service experience is preferred; expect shifts evenings and weekends.

Qualifications

• Excellent customer service and interpersonal skills.
• Strong communication with guests and team members.
• Good organization and time management in a fast-paced setting.
• Ability to stay calm and professional during busy periods.

Responsibilities

• Greet guests and seat them promptly based on availability and parties.
• Manage reservations and waitlists, update systems, communicate wait times.
• coordinate with servers and management to ensure smooth seating.
• answer inquiries, provide menu information, and assist with directions.
• maintain a clean, organized host stand and logs.

Skills

Customer service

Communication

Organization

Calm under pressure

Education

High school diploma

Job description

Biloxi Lodging seeks a Host to welcome guests, manage seating flow, and handle reservations with a friendly, professional demeanor. You will coordinate with servers and kitchen staff to optimize guest experience during peak times.

Responsibilities include greeting guests, managing waitlists, answering questions, and maintaining an organized front-of-house. Previous service experience is preferred; expect shifts evenings and weekends.