Guest Experience Host

Centennial Plaza; Gulfport, Northern (MS, KY); Hybrid; USD 17,000 - 25,000; Full time

Job summary

Centennial Plaza in Gulfport, MS is seeking a friendly Host to welcome guests, manage the waitlist, and seat guests efficiently. You will greet guests, coordinate seating with servers, and maintain a clean, organized host stand to ensure a smooth dining experience.

The ideal candidate has strong communication, customer service experience, ability to work in a fast-paced environment, and flexibility to work evenings, weekends, and holidays.

Qualifications

• High School diploma or equivalent preferred.
• Hospitality or customer service training is a plus.
• Familiarity with reservation or waitlist systems is a plus.
• Excellent communication and interpersonal skills.
• Ability to multitask in a fast-paced restaurant environment.

Responsibilities

• Greet guests warmly and manage seating to ensure smooth flow.
• Manage reservations and waitlists accurately.
• Coordinate with servers and management during busy times.
• Answer inquiries and provide menu information.
• Keep the host stand clean and organized.
• Assist guests with coats or directions as needed.
• Maintain a positive and welcoming atmosphere.

Skills

Customer service oriented

Excellent communication

Organizational skills

Team collaboration

Calm under pressure

Guest handling

Education

High School diploma or equivalent

Hospitality training (optional)

Tools

Reservation software

Job description

Centennial Plaza in Gulfport, MS is seeking a friendly Host to welcome guests, manage the waitlist, and seat guests efficiently. You will greet guests, coordinate seating with servers, and maintain a clean, organized host stand to ensure a smooth dining experience.

The ideal candidate has strong communication, customer service experience, ability to work in a fast-paced environment, and flexibility to work evenings, weekends, and holidays.