Guest Experience Host (Front of House)

Centennial Plaza; Gulfport (MS); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Competitive hourly wage with tips

Job summary

Centennial Plaza in Gulfport, MS is seeking a Host to greet guests, manage arrivals, and coordinate seating to ensure a smooth dining experience. The role requires excellent customer service, organization, and effective communication in a fast-paced environment.

Responsibilities include handling reservations and waitlists, informing guests of wait times, and supporting servers and management to optimize seating. A friendly demeanor and ability to multitask are essential.

Qualifications

• Experience in customer service or hospitality preferred.
• Familiarity with reservation and waitlist systems is a plus.
• Strong communication and organization required.

Responsibilities

• Greet guests and seat them based on availability.
• Manage reservations and waitlists.
• Communicate wait times clearly to guests.
• Coordinate with servers and managers for seating.
• Ensure front-of-house cleanliness and organization.

Skills

Communication

Interpersonal skills

Organization

Time management

Calm under pressure

Customer service

Education

High School diploma or equivalent

Hospitality training

Tools

Reservation systems

Job description

Centennial Plaza in Gulfport, MS is seeking a Host to greet guests, manage arrivals, and coordinate seating to ensure a smooth dining experience. The role requires excellent customer service, organization, and effective communication in a fast-paced environment.

Responsibilities include handling reservations and waitlists, informing guests of wait times, and supporting servers and management to optimize seating. A friendly demeanor and ability to multitask are essential.