Guest Experience Host

The Markham Hotel; Biloxi (MS); On-site; USD 17,000 - 22,000; Full time

Job summary

The Markham Hotel in Biloxi, MS is seeking a host to create a welcoming front-of-house experience. You will greet guests, manage seating flow, and maintain an organized host stand to ensure smooth operations during peak hours.

Responsibilities include handling reservations and the waitlist, communicating wait times to guests, and coordinating with servers to seat guests promptly. The role requires excellent communication, a friendly demeanor, and the ability to stay calm under pressure in a busy

Qualifications

• Excellent customer service and communication required.
• Ability to manage reservations and waitlists.
• Able to stand for long periods in a fast-paced environment.

Responsibilities

• Greet guests warmly and seat them.
• Manage reservations and waitlists; update systems.
• Coordinate with servers and kitchen during busy times.
• Provide menu information and help with directions.
• Maintain a clean host stand and organized logs.

Skills

Communication skills

Interpersonal skills

Time management

Organizational skills

Calm under pressure

Friendly demeanor

Education

HS diploma or equivalent

Hospitality training

Job description

The Markham Hotel in Biloxi, MS is seeking a host to create a welcoming front-of-house experience. You will greet guests, manage seating flow, and maintain an organized host stand to ensure smooth operations during peak hours.

Responsibilities include handling reservations and the waitlist, communicating wait times to guests, and coordinating with servers to seat guests promptly. The role requires excellent communication, a friendly demeanor, and the ability to stay calm under pressure in a busy