Guest Experience Host - Restaurant Front of House

The Post Oak; Biloxi (MS); On-site; USD 11,000 - 16,000; Full time

Job summary

The Post Oak in Biloxi, MS is seeking a friendly Host to welcome guests, guide them to tables, and ensure a positive first impression. Knowledge of the menu and coordination with servers support a smooth dining experience.

Ideal candidates have restaurant experience and strong interpersonal skills, with a positive attitude and ability to multitask. This on-site role requires weekday/weekend availability, and English literacy to assist with basic math and guest communications.

Qualifications

• 1 year of restaurant experience preferred.
• Organizational skills.
• Exceptional interpersonal and communication skills.
• Positive attitude.
• Work well in a team environment.
• Ability to multitask.
• Availability on weekdays, weekends, nights, mornings, and holidays.
• Must be able to read and write in English and handle math calculations.

Responsibilities

• Greet and welcome guests as they arrive at the restaurant with a genuine smile and positive attitude.
• Engage with guests, anticipate their needs, and respond promptly to inquiries or concerns.
• Maintain knowledge of the menu, daily specials, and restaurant promotions to provide accurate information to guests.
• Handle guest complaints or issues professionally or bring them to the manager when necessary.
• Assist with running food, delivering and/or refilling guests’ drinks.
• Guide guests to their tables and present them with menus.
• Take to-go orders over the phone and in person.
• Engage with guests to ensure they're happy with food and service.
• Refill drinks and clear plates as needed during guest’s dining experience.
• Provide great customer service.

Skills

Greet guests

Customer service

Interpersonal skills

Multitasking

Team player

Availability

Job description

The Post Oak in Biloxi, MS is seeking a friendly Host to welcome guests, guide them to tables, and ensure a positive first impression. Knowledge of the menu and coordination with servers support a smooth dining experience.

Ideal candidates have restaurant experience and strong interpersonal skills, with a positive attitude and ability to multitask. This on-site role requires weekday/weekend availability, and English literacy to assist with basic math and guest communications.