Guest Experience Host & Seating Specialist

Big Whiskey's American Restaurant & Bar; Republic (MO); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Employee discounts

Flexible schedule

Job summary

Big Whiskey's American Restaurant & Bar in Republic, MO is seeking a friendly host/hostess to warmly greet guests, manage the waiting list, and seat parties to balance service flow.

You will provide guests with estimated wait times, answer phones with a smile, and help keep the hostess stand and lobby clean. No prior restaurant experience required; strong grooming and clear communication are essential.

Qualifications

• No previous restaurant experience required
• Be able to work in a standing position for long periods of time (up to 5 hours)
• Be able to communicate clearly and effectively in the predominant language(s) of our guests
• Must have exceptional grooming habits

Responsibilities

• Warmly and graciously greet all guests upon arrival
• When possible, open the front door for guests entering or leaving the restaurant
• When immediate seating is limited, record guest names and the number of people in their party
• Call out name and number of party when tables become available
• Provide guests with estimated waiting time
• Accommodate special seating requests for guests whenever possible
• Seat guests based on guest preferences and balancing of customer flow in service stations
• Help bus tables and help keep floors clean
• Keep hostess stand and closet clean and stocked
• Clean all windows in the foyer
• Stock bathrooms and make sure they stay clean with hourly bathroom checks
• Upon seating, offer guests a menu and inform them of their server's name. Inspect table for proper presentation and completeness
• Relay messages to servers as needed
• Thank guests as they leave and invite them to return
• Answer the phone with a smile and the correct greeting

Skills

Guest greeting

Clear communication

Customer service

Grooming/appearance

Job description

Big Whiskey's American Restaurant & Bar in Republic, MO is seeking a friendly host/hostess to warmly greet guests, manage the waiting list, and seat parties to balance service flow.

You will provide guests with estimated wait times, answer phones with a smile, and help keep the hostess stand and lobby clean. No prior restaurant experience required; strong grooming and clear communication are essential.