Guest Experience Host: Warm Welcomes & Seamless Seating

Big Whiskey's American Restaurant & Bar; Loma Linda (MO); On-site; USD 17,000 - 25,000; Full time

Job summary

Big Whiskey's American Restaurant & Bar in Missouri is seeking a friendly host/greeter to welcome guests and manage seating with efficiency. You will balance guest preferences with service station flow and help ensure smooth entrance and exit along with timely seating.

No prior restaurant experience is required; you must be able to stand for long periods, communicate clearly, and maintain grooming standards while assisting guests throughout their visit.

Qualifications

• No previous restaurant experience required
• Be able to work in a standing position for long periods of time (up to 5 hours)
• Be able to communicate clearly and effectively in the predominant language(s) of our guests
• Must have exceptional grooming habits

Responsibilities

• Warmly and graciously greet all guests upon arrival
• When possible, open the front door for guests entering or leaving the restaurant
• When immediate seating is limited, record guest names and the number of people in their party
• Call out name and number of party when tables become available
• Provide guests with estimated waiting time
• Accommodate special seating requests for guests whenever possible
• Seat guests based on guest preferences and balancing of customer flow in service stations
• Help bus tables and help keep floors clean
• Keep hostess stand and closet clean and stocked
• Clean all windows in the foyer
• Stock bathrooms and make sure they stay clean with hourly bathroom checks
• Upon seating, offer guests a menu and inform them of their server’s name. Inspect table for proper presentation and completeness
• Relay messages to servers as needed
• Thank guests as they leave and invite them to return
• Answer the phone with a smile and the correct greeting

Skills

Customer service

Clear communication

Standing long periods

Grooming

Job description

Big Whiskey's American Restaurant & Bar in Missouri is seeking a friendly host/greeter to welcome guests and manage seating with efficiency. You will balance guest preferences with service station flow and help ensure smooth entrance and exit along with timely seating.

No prior restaurant experience is required; you must be able to stand for long periods, communicate clearly, and maintain grooming standards while assisting guests throughout their visit.