Guest Experience Host - Flexible Hours & Employee Discounts

Big Whiskey's American Restaurant & Bar; Springfield (MO); On-site; USD 24,000 - 30,000; Full time

Benefits offered by this job

Employee discounts

Flexible schedule

Job summary

Big Whiskey's American Restaurant & Bar in Springfield, MO is seeking a friendly host/hostess to greet guests, manage seating, and create a welcoming first impression for every guest arriving at the restaurant.

You will warmly greet guests, record party sizes when seating is limited, call out names when tables free up, provide guests with estimated wait times, and help ensure a smooth seating flow while maintaining a tidy hostess area and clear communication with servers.

Qualifications

• No prior restaurant experience required.
• Stand for long periods (up to 5 hours).
• Able to communicate clearly and effectively in the predominant language(s) of our guests.
• Exceptional grooming habits.

Responsibilities

• Warmly and graciously greet all guests upon arrival
• When possible, open the front door for guests entering or leaving the restaurant
• When immediate seating is limited, record guest names and the number of people in their party
• Call out name and number of party when tables become available
• Provide guests with estimated waiting time
• Accommodate special seating requests for guests whenever possible
• Seat guests based on guest preferences and balancing of customer flow in service stations
• Help bus tables and help keep floors clean
• Keep hostess stand and closet clean and stocked
• Clean all windows in the foyer
• Stock bathrooms and make sure they stay clean with hourly bathroom checks
• Upon seating, offer guests a menu and inform them of their server's name. Inspect table for proper presentation and completeness
• Relay messages to servers as needed
• Thank guests as they leave and invite them to return
• Answer the phone with a smile and the correct greeting

Skills

Guest greeting

Clear communication

Grooming

Stamina (standing)

Job description

Big Whiskey's American Restaurant & Bar in Springfield, MO is seeking a friendly host/hostess to greet guests, manage seating, and create a welcoming first impression for every guest arriving at the restaurant.

You will warmly greet guests, record party sizes when seating is limited, call out names when tables free up, provide guests with estimated wait times, and help ensure a smooth seating flow while maintaining a tidy hostess area and clear communication with servers.