Guest Experience Host - Flexible Schedule

Bigwhiskeys; Springfield (MO); On-site; USD 16,531,000 - 20,664,000; Full time

Benefits offered by this job

Employee discounts

Flexible schedule

Job summary

Bigwhiskeys in Springfield, MO is seeking a friendly host to greet guests, manage seating, and maintain a smooth flow at the hostess stand throughout each shift. You will open doors for guests, record names and party sizes when wait times are needed, call out tables as they become available, and provide guests with estimated waiting times while balancing customer flow.

No prior restaurant experience is required; you should have strong grooming, clear communication, and a positive team attitude

Qualifications

• No prior restaurant experience required.
• Stand for long periods of time (up to 5 hours).
• Clear and effective communication with guests.

Responsibilities

• Warmly and graciously greet all guests upon arrival
• Open the front door for guests entering or leaving the restaurant when possible
• Record guest names and party sizes when immediate seating is limited
• Call out name and party size when tables become available
• Provide guests with estimated waiting times
• Accommodate special seating requests whenever possible
• Seat guests based on guest preferences and balancing customer flow
• Help bus tables and keep floors clean
• Keep hostess stand and closet clean and stocked
• Stock bathrooms and perform hourly checks to ensure cleanliness
• Present menus and inform guests of their server
• Relay messages to servers as needed
• Thank guests as they leave and invite them to return
• Answer the phone with a friendly greeting

Skills

Guest service

Communication

Grooming

Multi-tasking

Job description

Bigwhiskeys in Springfield, MO is seeking a friendly host to greet guests, manage seating, and maintain a smooth flow at the hostess stand throughout each shift. You will open doors for guests, record names and party sizes when wait times are needed, call out tables as they become available, and provide guests with estimated waiting times while balancing customer flow.

No prior restaurant experience is required; you should have strong grooming, clear communication, and a positive team attitude