Guest Experience Host - Delightful, Fast-Paced Seating

Applebee's Neighborhood Grill + Bar; Grand Rapids (MI); On-site; USD 17,000 - 21,000; Full time

Job summary

Applebee's Neighborhood Grill + Bar is seeking a host/hostess to greet guests, seat them, and help manage dining room flow to maximize space and server efficiency. You will uphold our standards and contribute to a welcoming atmosphere in line with TSFR values.

The role requires friendliness, reliability, and the ability to stand for long periods, with shifts including evenings and weekends. Teamwork and basic safety practices are essential.

Qualifications

• Excellent customer service skills with the ability to work as a TEAM.
• Friendly and outgoing personality.
• Follow appropriate food safety guidelines.
• Able to work a variety of shifts including evenings and weekends.
• Able to stand for long periods of time.
• Ability to transport and carry objects such as a high chair or booster seat.
• Ability to wipe, sweep and carry plates to kitchen.

Responsibilities

• Greet all guests as they enter and depart the restaurant and hold the door open for guests
• Seat guests according to the established plan and guests’ needs
• Keep host/hostess stand and waiting area clean
• Ensure menu’s remain clean and stocked
• Complete restroom checks and refill paper products in bathrooms, as needed
• Sanitize and wipe down all tables and sweep the area as needed and resets the table
• Assist the servers when needed by taking the initial drink order or running food to the guests in the dining room
• Complete daily opening and closing work to ensure a clean and safe environment for guests and TEAM

Skills

Customer service

Team player

Food safety

Shift flexibility

Stamina

Lifting & carrying

Sanitation

Job description

Applebee's Neighborhood Grill + Bar is seeking a host/hostess to greet guests, seat them, and help manage dining room flow to maximize space and server efficiency. You will uphold our standards and contribute to a welcoming atmosphere in line with TSFR values.

The role requires friendliness, reliability, and the ability to stand for long periods, with shifts including evenings and weekends. Teamwork and basic safety practices are essential.