Guest Experience Host - Evenings & Weekends

Applebee's Neighborhood Grill + Bar

Jackson (MI)

On-site

USD 17,000 - 22,000

Full time

3 days ago

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Job summary

Applebee's Neighborhood Grill + Bar is seeking a friendly host/hostess to greet arriving guests, acknowledge departures, and seat guests according to the restaurant's flow plan. You will help maximize dining room space and server efficiency while upholding our standards.

The role requires a friendly, outgoing personality, excellent customer service, and the ability to stand for long periods. Shifts include evenings and weekends; you may assist servers with drink orders or running food as needed,

Qualifications

Excellent customer service skills with the ability to work as a TEAM (teamwork).
Friendly and outgoing personality.
Follow appropriate food safety guidelines.
Able to work a variety of shifts including evenings and weekends.
Able to stand for long periods of time.
Ability to transport and carry objects such as a high chair or booster seat.
Ability to wipe, sweep and carry plates to kitchen.

Responsibilities

Greet all guests as they enter and depart the restaurant and hold the door open for guests.
Seat guests according to the established plan and guests' needs.
Keep host/hostess stand and waiting area clean.
Ensure menus remain clean and stocked.
Complete restroom checks and refill paper products in bathrooms, as needed.
Sanitize and wipe down all tables and sweep the area as needed and resets the table.
Assist the servers when needed by taking the initial drink order or running food to the guests in the dining room.
Complete daily opening and closing work to ensure a clean and safe environment for guests and TEAM.