Guest Experience Host - Private Club

The Clubs of Kingwood; McKinney (TX); On-site; USD 17,000 - 23,000; Full time

Job summary

Invited in McKinney, TX seeks a friendly Host to welcome members and guests, seat them, and maintain a smooth entry experience. You will greet by name, assist with seating, and support service staff while upholding Invited standards.

This role requires a polished appearance, excellent communication, and ability to stay calm under pressure. Responsibilities include keeping the host area organized, handling member information confidential, and contributing to the team’s 3-steps of service with

Qualifications

• High school diploma or equivalent.
• Experience in service or hospitality is an advantage.
• Experience operating a multi-line telephone system.
• Proven ability to handle sensitive member information confidentially.
• Strong communication skills and ability to follow instructions.

Responsibilities

• Greet members/guests by name and seat them, delivering a warm welcome.
• Maintain host area organization and close out the podium at end of shift.
• Converse professionally, staying calm under pressure and assisting staff as needed.
• Stock supplies, keep work areas clean, and follow Invited service standards.
• Notify management of issues and support service recovery with guests.
• Attend briefings and participate in required activities to support the team.

Skills

Customer service

Hospitality experience

Telephone system

Confidentiality

Communication skills

Education

High school diploma or equivalent

Tools

Telephone/Tablet

POS System

Menus

Floor Chart

Job description

Invited in McKinney, TX seeks a friendly Host to welcome members and guests, seat them, and maintain a smooth entry experience. You will greet by name, assist with seating, and support service staff while upholding Invited standards.

This role requires a polished appearance, excellent communication, and ability to stay calm under pressure. Responsibilities include keeping the host area organized, handling member information confidential, and contributing to the team’s 3-steps of service with