Guest Experience Host — PM Shifts, Flexible Hours

Hyatt Regency; Minneapolis (MN); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Health benefits

401K with company match

Discounted room nights

Free room nights

Education assistance

Discounted employee parking

Gym access

Free meals

Discounted food & beverage

Paid time off

Job summary

Hyatt Regency Minneapolis is seeking a Front Desk Host to welcome guests and set the tone for their stay. You will perform guest registrations, process payments, respond to inquiries, and upsell hotel rooms, serving as the face of the property. This PM shift requires flexible availability, including weekends and holidays.

You’ll work with a diverse team and contribute to a memorable guest experience. Benefits begin after 30 days, including health coverage, 401K with company match, education

Qualifications

• Customer service experience
• Hotel/Front Desk experience (preferred)
• Strong written and verbal communication skills
• PM position with shifts starting in late afternoon/evening; weekends and holidays required

Responsibilities

• Guest registration and check-in duties
• Process payments and upsell hotel rooms
• Respond to guest inquiries and assist with guest needs

Skills

Customer service

Front Desk

Communication

PM shift availability

Job description

Hyatt Regency Minneapolis is seeking a Front Desk Host to welcome guests and set the tone for their stay. You will perform guest registrations, process payments, respond to inquiries, and upsell hotel rooms, serving as the face of the property. This PM shift requires flexible availability, including weekends and holidays.

You’ll work with a diverse team and contribute to a memorable guest experience. Benefits begin after 30 days, including health coverage, 401K with company match, education