Front Desk Host - PM - Full-time - Benefits after 30 days!

Hyatt Regency; Minneapolis (MN); Presencial; USD 21.000 - 30.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health benefits

401K with company match

Discounted room nights

Free room nights

Education assistance

Discounted employee parking

Gym access

Free meals

Discounted food & beverage

Paid time off

Descripción de la vacante

Hyatt Regency Minneapolis is seeking a Front Desk Host to welcome guests and set the tone for their stay. You will perform guest registrations, process payments, respond to inquiries, and upsell hotel rooms, serving as the face of the property. This PM shift requires flexible availability, including weekends and holidays.

You’ll work with a diverse team and contribute to a memorable guest experience. Benefits begin after 30 days, including health coverage, 401K with company match, education

Formación

• Customer service experience
• Hotel/Front Desk experience (preferred)
• Strong written and verbal communication skills
• PM position with shifts starting in late afternoon/evening; weekends and holidays required

Responsabilidades

• Guest registration and check-in duties
• Process payments and upsell hotel rooms
• Respond to guest inquiries and assist with guest needs

Conocimientos

Customer service

Front Desk

Communication

PM shift availability

Descripción del empleo

Organization- Hyatt Regency Minneapolis

Summary

Opportunity is calling. Join Hyatt. When you join Hyatt Regency Minneapolis, you join a global brand that celebrates individuality, empowers everyone to be their best and consistently provides unique experiences for our colleagues and guests. Part of our culture of care includes providing our guests with stress-free, affordable experiences that enhance their stay. We also care about our colleagues and provide a well-rounded benefits package to ensure you are supported from day one. You'll find support from your team by working in an environment where success is celebrated and hard work is rewarded.

Front Desk Hosts are responsible for welcoming and creating the first impression for guests. These individuals have the ability to influence the overall guest experience by providing top level customer service during their stay. Responsibilities include guest registration, processing forms of payment, responding to guest inquires and upselling hotel rooms. Our front desk hosts are the first point of contact, and the face of Hyatt Regency Minneapolis. If you have customer service experience and are interested in hospitality, we’d love to hear from you!

What You Can Expect

• Collaborative and team-driven environment with diverse industry experience and multi-cultural backgrounds
• Health benefit eligibility at 30 days of employment
• 401K with company match – eligible to contribute at 30 days of employment
• Discounted room nights at over 1,000 Hyatt properties upon hire
• Free room nights at over 1,000 Hyatt properties at 90 days of employment
• Education Assistance/Tuition Reimbursement
• Discounted employee parking ($5/day or $100/mo)
• Access to hotel gym (25,000 sq. ft.)
• Free meals in colleague cafeteria
• Discounted food & beverage from Prairie Kitchen and Bar and The Market (proudly serving Starbucks)
• Paid Time Off including Vacation, Sick Time, Holidays (eligibility and amount dependent on employment status)

All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Qualifications

• Customer service experience
• Hotel/Front Desk experience (preferred)
• Strong written and verbal communication skills
• This is a PM position with shifts starting between 2pm-4pm. Flexible availability is required, including weekends and holidays.