Guest Experience Host – Park Team Member

Kids Empire; Town of Brookfield (WI); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Health Insurance

Voluntary Dental and Vision

Employee Assistance Program (EAP)

Pet Insurance

Recreational Discounts

401(k) Matching

Job summary

Kids Empire in Wisconsin invites a Team Member to welcome guests, collect waivers, and process payments at the front desk. You will help manage snacks, inventory, and maintain clean facilities while ensuring safety and a fun experience for families. The role requires strong communication, the ability to work weekends, and a friendly, independent work style.

The position supports family events and daily operations to keep the park running smoothly and guest satisfaction high.

Qualifications

• Work weekends and holidays.
• Able to work with children.
• Operate an iPad.
• Good communication skills and customer service skills.
• Work independently.
• Read and write in English.

Responsibilities

• Attend customers promptly and greet them to create a welcoming park ambiance.
• Handle check-in and liability waivers, gathering guest details on the iPad.
• Manage front cashier for exact bill amounts and process cash/card payments.
• Verify POS transactions and handle snack inventory/restocking communications with management.
• Keep refreshments area organized and maintain park cleanliness including restrooms and surfaces.
• Assist in family events and ensure events run smoothly.
• Perform other duties as assigned.

Skills

Customer service

Communication skills

Read/write English

English literacy

Tools

iPad

Job description

Kids Empire in Wisconsin invites a Team Member to welcome guests, collect waivers, and process payments at the front desk. You will help manage snacks, inventory, and maintain clean facilities while ensuring safety and a fun experience for families. The role requires strong communication, the ability to work weekends, and a friendly, independent work style.

The position supports family events and daily operations to keep the park running smoothly and guest satisfaction high.