Guest Experience Team Member - Park Front Desk

Kids Empire; Fresno (CA); On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

Health Insurance

Voluntary Dental and Vision

Employee Assistance Program (EAP)

Pet Insurance

Recreational Discounts

401(k) Matching

Job summary

Kids Empire in Fresno, CA is seeking a friendly Team Member to greet guests, assist families, and support daily park operations. You will handle check-in, collect liability waivers, and process transactions at the front counter, using an IPAD and POS system.

Responsibilities include maintaining clean facilities, restocking snacks, monitoring safety, assisting in events, and communicating effectively with guests and management to ensure a fun and safe experience for all visitors.

Qualifications

• Weekend and holiday availability.
• Able to work with children.
• Operate an iPad for check-in and sign waivers.
• Good communication and customer service skills.
• Work independently.
• Read and write in English.

Responsibilities

• Greet guests promptly and make them feel welcome.
• Handle check-in and waivers on IPad.
• Process payments at front desk using cash or card.
• Verify amounts on the POS for each transaction.
• Organize snacks and restock inventory.
• Monitor floors for safety and enforce rules.
• Clean restrooms and sanitize park structures.
• Assist with family events and ensure smooth operations.
• Perform other duties as assigned.

Skills

Customer service

Communication

Work with children

English literacy

Tools

iPad

Job description

Kids Empire in Fresno, CA is seeking a friendly Team Member to greet guests, assist families, and support daily park operations. You will handle check-in, collect liability waivers, and process transactions at the front counter, using an IPAD and POS system.

Responsibilities include maintaining clean facilities, restocking snacks, monitoring safety, assisting in events, and communicating effectively with guests and management to ensure a fun and safe experience for all visitors.