Front Desk & Guest Experience Associate (Family Park)

Kids Empire; Commack (NY); On-site; USD 20,664 - 24,796; Full time

Benefits offered by this job

Health Insurance

Voluntary Dental and Vision

Employee Assistance Program (EAP)

Pet Insurance

Recreational Discounts

401(k) Matching

Job summary

Kids Empire in Commack, NY hires a Team Member to greet guests, assist with check-in, handle payments, and keep the park safe and tidy. You will operate an iPad for waivers and guest details, process transactions at the front counter, and help with snack area inventory and event support.

This role requires engaging communication and the ability to work weekends and holidays. Join a team focused on guest satisfaction, safety, and a fun park environment, with opportunities to participate in family

Qualifications

• Weekend and holiday availability.
• Able to work with children.
• Proficient with an iPad.
• Good communication and customer service skills.
• Read and write in English.

Responsibilities

• Greet guests and ensure they feel comfortable.
• Handle check-in, collect waivers, and guest information on an iPad.
• Manage front cash counter and POS transactions.
• Monitor safety and enforce park rules.
• Maintain cleanliness of restrooms and park structures.
• Assist in family events and support smooth operation.
• Restock snacks and manage inventory with management.
• Perform other duties as assigned.

Skills

Customer service

Cash handling

Communication skills

Independent worker

Read and write in English

Tools

iPad

Job description

Kids Empire in Commack, NY hires a Team Member to greet guests, assist with check-in, handle payments, and keep the park safe and tidy. You will operate an iPad for waivers and guest details, process transactions at the front counter, and help with snack area inventory and event support.

This role requires engaging communication and the ability to work weekends and holidays. Join a team focused on guest satisfaction, safety, and a fun park environment, with opportunities to participate in family