Park Team Member

Kids Empire; Akron (OH); On-site; USD 20,664 - 27,552; Part time

Job summary

A children's entertainment provider in Akron, Ohio is seeking a Park Team Member to ensure guest satisfaction and manage interactions throughout the park. Responsibilities include greeting guests, overseeing cash operations, and maintaining safety standards. The ideal candidate enjoys working with children and possesses strong communication skills. This part-time position requires weekend availability.

Qualifications

• Ability to work weekends and holidays.
• Operate an iPad.

Responsibilities

• Attend to customers promptly, greet them, and create a welcoming park atmosphere.
• Manage front desk cash operations: handle payments and process transactions accurately.
• Walk the floor to identify and communicate any unsafe hazards.

Skills

Good communication and customer service skills

Ability to work with children

Ability to work independently

Read and write in English

Job description

Overview

Join to apply for the Park Team Member role at Kids Empire.

Team Members are the initial contact between guests and Kids Empire. They are responsible for ensuring guest satisfaction and addressing any questions or comments from guests while present at Kids Empire. Team Members perform tasks with families and peers throughout the park to ensure guests have an excellent and safe time.

Responsibilities

• Attend to customers promptly, greet them, and create a welcoming park atmosphere.
• Operate the check-in process by collecting liability waivers and guest information (address, name, email, phone) using an iPad.
• Manage front desk cash operations: handle payments (cash or card), provide exact change when needed, and process transactions accurately.
• Verify billing amounts at the POS and ensure accuracy of transactions.
• Organize the refreshment area with drinks, snacks, chips, and ice cream; monitor snack inventory and coordinate with management to replenish stock.
• Walk the floor to identify and communicate any unsafe hazards and ensure guests follow park rules and guidelines.
• Clean restrooms and sanitize park structures (tables, chairs, playground areas).
• Assist with and participate in family events, ensuring events run efficiently.
• Perform other duties as assigned.

Physical Demands

• Stand, walk, bend, and twist regularly.
• Frequent hand movements and good finger dexterity.
• Work in noisy environments with children and music.
• Handle a hectic and busy work environment during scheduled hours.
• Be comfortable with heights and tight spaces.

Qualifications

• Ability to work weekends and holidays.
• Able to work with children.
• Operate an iPad.
• Good communication and customer service skills.
• Ability to work independently.
• Read and write in English.

Employment Details

• Seniority level: Entry level
• Employment type: Part-time
• Job function: Management and Manufacturing
• Industries: Entertainment Providers

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