Park Team Member

Kids Empire; Auburn Hills (MI); On-site; USD 17,000 - 22,000; Part time

Job summary

A children's entertainment center is seeking a Park Team Member in Auburn Hills, Michigan. The job involves welcoming guests, ensuring their comfort, operating the check-in and cash processes, and maintaining cleanliness and safety in the park environment. Excellent communication and customer service skills are essential, along with the ability to work independently and manage interactions in a busy setting. This is a part-time, entry-level position that requires weekend availability.

Qualifications

• Ability to work nights and weekends.
• Able to operate an iPad effectively.
• Strong ability to work independently.
• Work weekends and holidays.
• Operate an iPad.

Responsibilities

• Ensure guests feel comfortable and welcome.
• Operate cash counter and process payments accurately.
• Maintain cleanliness and safety of park facilities.
• Process billing transactions accurately using the POS system.
• Organize the refrigerator with drinks, snacks, chips, and ice cream.
• Monitor snack inventory and coordinate with management to replenish stock.
• Walk the floor regularly to ensure there are no unsafe hazards and guests follow park rules.
• Clean restrooms and sanitize all park structures (tables, chairs, playground equipment).
• Assist and participate in family events, ensuring efficient operation.
• Perform other duties as assigned.

Skills

Excellent communication skills

Customer service skills

Weekend availability

English literacy

Independence

iPad operation

Tools

POS system

iPad

Job description

Join to apply for the Park Team Member role at Kids Empire.

Role Overview

Team Members are the initial contact between guests and Kids Empire. They are responsible for ensuring guest satisfaction and addressing any questions or comments that guests may have while present at Kids Empire. Team Members work closely with families and peers throughout the park to ensure guests are having an excellent and safe time.

Essential Job Functions

• Attend to customers quickly, greet them, and make them feel comfortable in the park.
• Operate the check‑in process, having guests sign liability waivers and provide contact information using an iPad.
• Operate the front cash counter: receive exact cash, process card payments, and provide change.
• Process billing transactions accurately using the POS system.
• Organize the refrigerator with drinks, snacks, chips, and ice cream.
• Monitor snack inventory and coordinate with management to replenish stock.
• Walk the floor regularly to ensure there are no unsafe hazards and guests follow park rules.
• Clean restrooms and sanitize all park structures (tables, chairs, playground equipment).
• Assist and participate in family events, ensuring efficient operation.
• Perform other duties as assigned.

Physical Demands

• Stand, walk, bend, and twist constantly.
• Perform frequent bilateral hand movements with good finger dexterity.
• Work in noisy environments created by guests, such as children yelling and music.
• Tolerate a hectic and busy work environment during scheduled hours.
• Be comfortable with heights and tight spaces.

Qualifications

• Work weekends and holidays.
• Able to work with children.
• Operate an iPad.
• Excellent communication and customer service skills.
• Work independently.
• Read and write in English.

Seniority Level

Entry level

Employment Type

Part‑time

Job Function

Management and Manufacturing

Industries

Entertainment Providers