Guest Experience Host — Full‑Time Front Desk

Floyd's Barbershop; Littleton, Northern (CO, KY); Hybrid; USD 18,000 - 26,000; Full time

Benefits offered by this job

Health benefits

Growth opportunities

Counseling/assistance program

Casual work environment

Job summary

Floyd's 99 Barbershop in Littleton, CO is seeking a full-time Front Desk Host to greet guests, manage appointments, and provide pricing information. The role emphasizes excellent customer service and a collaborative, upbeat environment.

The ideal candidate has 2+ years of customer service experience in retail/hospitality, is comfortable with phone and in-person communication, and can work weekends and evenings as needed. Health benefits are available for full-time staff.

Qualifications

• 2+ years of customer service experience in retail, hospitality, or beauty industries.
• Experience working in a fast-paced environment.
• Fantastic collaboration skills with an ability to communicate over the phone and in person.
• Commitment to helping others and working with a team.
• Organizational skills, attention to detail, and time management abilities.
• Ability to maintain confidentiality.
• Ability to work a flexible schedule, including nights and weekends.

Responsibilities

• Answer phone calls and greetings at the front desk.
• Schedule appointments and manage the booking system.
• Provide pricing information and upsell treatments or products when possible.
• Maintain a clean and organized front desk area and lobby.

Skills

Customer service

Retail/hospitality experience

Communication skills

Team player

Job description

Floyd's 99 Barbershop in Littleton, CO is seeking a full-time Front Desk Host to greet guests, manage appointments, and provide pricing information. The role emphasizes excellent customer service and a collaborative, upbeat environment.

The ideal candidate has 2+ years of customer service experience in retail/hospitality, is comfortable with phone and in-person communication, and can work weekends and evenings as needed. Health benefits are available for full-time staff.