Guest Services Specialist - Front Desk (Full-Time)

Floyd's 99 Barbershop; Aurora (CO); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Health benefits

Growth opportunities

Employee assistance program

Relaxed environment

Relocation options

Job summary

Floyd's 99 Barbershop in Aurora, CO is looking for a full-time Front Desk Receptionist. You will be the first point of contact, greeting clients, answering calls, scheduling appointments, and helping customers understand our services.

The role requires friendliness, organization, and the ability to upsell offerings. The position offers a $16.00/hour wage, a flexible schedule with peak hours in evenings, nights, and weekends, and benefits for full-time staff including health coverage and an

Qualifications

• 2+ years of customer service experience in retail, hospitality, or beauty environments.
• Experience working in a fast-paced setting.
• Excellent communication skills both over the phone and in person.

Responsibilities

• Answer phone calls and respond to questions from customers.
• Inform customers about services and offerings; upsell products or treatments.
• Schedule appointments and provide cost estimates when requested.
• Take staff messages and help with general cleaning to support daily operations.

Skills

Customer service

Phone & in-person communication

Team collaboration

Confidentiality

Time management

Scheduling flexibility

Job description

Floyd's 99 Barbershop in Aurora, CO is looking for a full-time Front Desk Receptionist. You will be the first point of contact, greeting clients, answering calls, scheduling appointments, and helping customers understand our services.

The role requires friendliness, organization, and the ability to upsell offerings. The position offers a $16.00/hour wage, a flexible schedule with peak hours in evenings, nights, and weekends, and benefits for full-time staff including health coverage and an