Front Desk Host

Floyd's Barbershop; Littleton, Northern (CO, KY); Hybrid; USD 18,000 - 26,000; Full time

Benefits offered by this job

Health benefits

Growth opportunities

Counseling/assistance program

Casual work environment

Job summary

Floyd's 99 Barbershop in Littleton, CO is seeking a full-time Front Desk Host to greet guests, manage appointments, and provide pricing information. The role emphasizes excellent customer service and a collaborative, upbeat environment.

The ideal candidate has 2+ years of customer service experience in retail/hospitality, is comfortable with phone and in-person communication, and can work weekends and evenings as needed. Health benefits are available for full-time staff.

Qualifications

• 2+ years of customer service experience in retail, hospitality, or beauty industries.
• Experience working in a fast-paced environment.
• Fantastic collaboration skills with an ability to communicate over the phone and in person.
• Commitment to helping others and working with a team.
• Organizational skills, attention to detail, and time management abilities.
• Ability to maintain confidentiality.
• Ability to work a flexible schedule, including nights and weekends.

Responsibilities

• Answer phone calls and greetings at the front desk.
• Schedule appointments and manage the booking system.
• Provide pricing information and upsell treatments or products when possible.
• Maintain a clean and organized front desk area and lobby.

Skills

Customer service

Retail/hospitality experience

Communication skills

Team player

Job description

How would you like a position where you can talk to all kinds of people and play a crucial part in smooth retail operations? At Floyd's 99 Barbershop, we're hiring a detail-oriented and customer service-driven person as a full-time Front Desk Host! Help keep the party going at our Littleton, CO barbershop.

YOUR BENEFITS

• Employee assistance program offering discounted or free counseling, financial planning, child and elderly care assistance, legal assistance, and more
• Ongoing opportunity for growth
• Health benefits for full-time employees, including medical, dental, and vision
• Fun and relaxed environment where you can truly be yourself
• Nationwide locations, making it easy to relocate while continuing your professional journey

That's on top of your competitive pay of $16.00/hour. Join us and help make every day a great one!

WHAT WE'RE LOOKING FOR

Can you meet these qualifications?

• 2+ years of customer service experience in the retail, hospitality, or beauty industries
• Experience working in a fast-paced environment
• Fantastic collaboration skills with an ability to communicate over the phone and in person
• Commitment to helping others and working with a team
• Organizational skills, attention to detail, and time management abilities
• Ability to maintain confidentiality
• Ability to work a flexible schedule, including nights and weekends

Are you able to work these hours?

We are available when our clients want us to be. Weekends and evening availability are of high value to us.

Is becoming a Front Desk Host right for you?

This customer service role keeps our shop running smoothly by answering phone calls, scheduling appointments, answering questions, and taking messages for staff. You speak with customers about their desired services and give them pricing information, upselling treatments or products when possible. As you generate quotes, figure out wait times, and assist with general cleaning duties, you take pride in maintaining a positive, seamless retail environment!