Barbershop Front Desk & Customer Experience Pro

*Floyds 99 Barbershop - Castle Rock; Castle Rock (CO); On-site; USD 18,000 - 26,000; Full time

Benefits offered by this job

Employee assistance program

Growth opportunities

Health benefits (full-time)

Positive work culture

Nationwide locations

Job summary

Floyd's 99 Barbershop – Castle Rock is seeking a friendly, attentive Front Desk Receptionist to join our team full-time. You will greet guests, answer calls, book appointments, and help connect clients with our services while upholding a welcoming, professional atmosphere.

The role requires 2+ years of customer service in retail/hospitality, strong communication and organizational skills, and flexibility to work evenings and weekends.

Qualifications

• 2+ years of customer service experience in retail, hospitality, or beauty industries.
• Experience working in a fast-paced environment.
• Strong communication over phone and in person.
• Commitment to teamwork and helping others.
• Organizational skills and attention to detail.

Responsibilities

• Answer phone calls, respond to questions, and inform customers about services.
• Upsell products or treatments and schedule appointments.
• Provide cost estimates as requested and take staff messages.
• Assist with general cleaning and maintain a welcoming front desk area.
• Maintain confidentiality and professional conduct.

Job description

Floyd's 99 Barbershop – Castle Rock is seeking a friendly, attentive Front Desk Receptionist to join our team full-time. You will greet guests, answer calls, book appointments, and help connect clients with our services while upholding a welcoming, professional atmosphere.

The role requires 2+ years of customer service in retail/hospitality, strong communication and organizational skills, and flexibility to work evenings and weekends.