Front Desk Host: Fast-Paced Customer Service & Growth

Floyd's 99 Barbershop; Greenwood Village (CO); On-site; USD 32,000 - 36,000; Full time

Benefits offered by this job

Health benefits

Growth opportunities

EAP & support

Nationwide locations

Job summary

Floyd's 99 Barbershop in Greenwood Village, CO is hiring a full-time Front Desk Host to greet guests, answer calls, schedule appointments, and help drive smooth retail operations with a customer-first approach.

This role requires 2+ years in customer service within retail/hospitality, strong communication, and a willingness to work evenings/weekends in a fast-paced setting. Competitive hourly pay and comprehensive benefits are provided.

Qualifications

• 2+ years of customer service experience in retail, hospitality, or beauty industries.
• Fast-paced environment experience.
• Strong verbal and in-person communication skills.
• Team collaboration and willingness to help others.
• Organizational skills with attention to detail and time management.
• Ability to maintain confidentiality and work a flexible schedule.

Responsibilities

• Answer phone calls and greet customers to set a positive tone.
• Schedule appointments and relay pricing or services to clients.
• Provide information and answer questions; take messages for staff.
• Upsell treatments or products when appropriate and accurate quotes.
• Maintain a clean, welcoming front desk and retail area.

Skills

Customer service

Communication

Time management

Teamwork

Confidentiality

Flexible schedule

Job description

Floyd's 99 Barbershop in Greenwood Village, CO is hiring a full-time Front Desk Host to greet guests, answer calls, schedule appointments, and help drive smooth retail operations with a customer-first approach.

This role requires 2+ years in customer service within retail/hospitality, strong communication, and a willingness to work evenings/weekends in a fast-paced setting. Competitive hourly pay and comprehensive benefits are provided.