Front Desk & Guest Experience Specialist

Berkeley Electric Cooperative, Inc; Littleton (CO); On-site; USD 21,000 - 25,000; Full time

Benefits offered by this job

EAP program

Growth opportunities

Health benefits

Fun work environment

Nationwide locations

Job summary

Floyd's 99 Barbershop in Highlands Ranch, CO is seeking a friendly Front Desk Receptionist to join as full-time. You will be the first to greet clients, manage phone calls, schedule appointments, and help keep the shop running smoothly.

The role requires customer service experience in fast-paced settings, flexibility to work evenings and weekends, and a collaborative attitude. We offer health benefits for full-time staff, opportunities for growth, and a supportive team culture.

Qualifications

• 2+ years of customer service in retail, hospitality, or beauty industries.
• Experience working in a fast-paced environment.
• Fantastic communication over the phone and in person.
• Commitment to helping others and working with a team.
• Organizational skills, attention to detail, and time management abilities.
• Ability to maintain confidentiality.
• Ability to work a flexible schedule, including nights and weekends.

Responsibilities

• Answer phone calls and respond to questions.
• Schedule appointments and provide cost estimates.
• Upsell products or treatments.
• Inform customers about available services.
• Take staff messages and assist with general cleaning.

Skills

Customer service

Fast-paced environment

Phone & in-person

Team collaboration

Confidentiality

Time management

Flexible schedule

Job description

Floyd's 99 Barbershop in Highlands Ranch, CO is seeking a friendly Front Desk Receptionist to join as full-time. You will be the first to greet clients, manage phone calls, schedule appointments, and help keep the shop running smoothly.

The role requires customer service experience in fast-paced settings, flexibility to work evenings and weekends, and a collaborative attitude. We offer health benefits for full-time staff, opportunities for growth, and a supportive team culture.