Guest Experience Host — Front Desk & Welcome

Lucky Strike Entertainment Corporation; City of Rochester (NY); On-site; USD 45,847,000 - 50,145,000; Part time

Benefits offered by this job

Free Bowling!

$1 Arcade Play

20% off Events

50% off Food & Beverages

Job summary

Lucky Strike Entertainment in Rochester, NY is seeking a friendly Greeter/Counter Desk Attendant to welcome guests and manage the check-in process. You’ll ring up sales, track lane availability, and assist with basic bowling instructions while keeping the front desk organized and efficient.

This part-time role requires a positive attitude, strong telephone etiquette, and the ability to work evenings and weekends. Perks include free bowling and dining discounts.

Qualifications

• HS Diploma or equivalent restaurant/hospitality experience (Optional).
• Proven success in school/previous job experience.
• Excellent telephone etiquette.

Responsibilities

• Be friendly and inviting to our guests in person and over the phone.
• Manage the waitlist and track availability.
• Ring sales at the counter and follow cash control procedures.
• Operate POS system, central panel, computers and PA system.
• Notify mechanics of pinspotter/pinsetter malfunctions and log issues.
• Assist guests with basic bowling instruction.

Education

HS Diploma or equivalent restaurant/hospitality experience

Job description

Lucky Strike Entertainment in Rochester, NY is seeking a friendly Greeter/Counter Desk Attendant to welcome guests and manage the check-in process. You’ll ring up sales, track lane availability, and assist with basic bowling instructions while keeping the front desk organized and efficient.

This part-time role requires a positive attitude, strong telephone etiquette, and the ability to work evenings and weekends. Perks include free bowling and dining discounts.