Guest Experience Host: Bowling Front Desk

Spanish Springs Lanes; Grove City (OH); On-site; USD 17,000 - 21,000; Part time

Benefits offered by this job

Free Bowling!

$1 Arcade Play

20% off Events

50% off Food & Beverages

Job summary

Lucky Strike Entertainment is seeking a part-time Greeter/Counter Desk Attendant to welcome guests, manage the waitlist, and oversee lane and equipment assignments. The role involves handling sales at the counter, following cash control procedures, and assisting guests with basic bowling basics.

Applicants should be able to operate a POS system and participate in a dynamic entertainment environment, with evenings and weekend shifts available. Prior hospitality experience is a plus.

Qualifications

• HS Diploma or equivalent restaurant/hospitality experience (Optional)
• Excellent telephone etiquette
• Must meet the minimum age required by state law to serve alcohol

Responsibilities

• Be friendly and inviting to our guests in person and over the phone
• Manage the waitlist
• Track availability and assign lanes, shoes & other equipment
• Prepare for leagues
• Ring sales at the counter and follow our cash control procedures
• Notify our mechanics of pinspotter/pinsetter malfunctions and log these issues
• Assist our guests with basic bowling instruction
• Operate our POS system, central panel, computers, and P/A system

Skills

Customer service

Phone etiquette

Cash handling

Teamwork

Education

HS Diploma or equivalent

Job description

Lucky Strike Entertainment is seeking a part-time Greeter/Counter Desk Attendant to welcome guests, manage the waitlist, and oversee lane and equipment assignments. The role involves handling sales at the counter, following cash control procedures, and assisting guests with basic bowling basics.

Applicants should be able to operate a POS system and participate in a dynamic entertainment environment, with evenings and weekend shifts available. Prior hospitality experience is a plus.