Guest Experience Host — Front Desk & Seating Lead

Mohegan Sun; Connecticut; Hybrid; USD 30,000 - 42,000; Full time

Job summary

Mohegan Sun is seeking a welcoming Host to guide guests to seating and manage front desk activities in a fast-paced hospitality venue. The role emphasizes courtesy, hospitality, and teamwork, with duties ranging from reservations to coat checks and opening/closing side-work.

You will participate in pre-service meetings, support team members, and help maintain a clean entrance area while adhering to health and sanitation standards. Flexibility for shifts is required.

Qualifications

• Previous hospitality experience required.
• Previous host experience preferred.
• Experience in a high-volume restaurant/nightclub/lounge.

Responsibilities

• Assists with reservations for guests.
• Answers questions from guests and handles coat/checks.
• Keeps entrance area clean and organized; prepares front desk.
• Participates in opening/closing side-work as directed by management.
• Attends daily pre-service meetings and stays aligned with team goals.

Skills

Hospitality experience

Host experience

High-volume environment

Job description

Mohegan Sun is seeking a welcoming Host to guide guests to seating and manage front desk activities in a fast-paced hospitality venue. The role emphasizes courtesy, hospitality, and teamwork, with duties ranging from reservations to coat checks and opening/closing side-work.

You will participate in pre-service meetings, support team members, and help maintain a clean entrance area while adhering to health and sanitation standards. Flexibility for shifts is required.