Guest Concierge & Front Desk Host

Mohegan Sun; Connecticut; Hybrid; USD 32,000 - 42,000; Full time

Job summary

Mohegan Sun in Connecticut is seeking a hospitality host to guide guests to tables as directed by the maître d’, while greeting guests and fellow team members with courteous hospitality in a fast-paced environment.

The role involves maintaining entrance area cleanliness, taking and processing reservations, answering guest questions, handling coats, assisting with opening and closing front desk side-work, ensuring menus are current and ready, and completing related duties.

Qualifications

• Previous hospitality experience.
• Previous host experience.
• Experience in a high-volume restaurant/nightclub/lounge.

Responsibilities

• Guide guests to appropriate tables as directed by the maître d’.
• Actively takes and processes reservations for guests.
• Assists with incoming calls and questions from guests; checks coats and belongings.
• Sets up front desk area and performs opening/closing side-work as directed; ensures menus are current and ready.

Job description

Mohegan Sun in Connecticut is seeking a hospitality host to guide guests to tables as directed by the maître d’, while greeting guests and fellow team members with courteous hospitality in a fast-paced environment.

The role involves maintaining entrance area cleanliness, taking and processing reservations, answering guest questions, handling coats, assisting with opening and closing front desk side-work, ensuring menus are current and ready, and completing related duties.