Guest Concierge & Front Desk Host

Mohegan Pennsylvania; Connecticut; Hybrid; USD 35,000 - 48,000; Full time

Job summary

Mohegan Sun is seeking an engaging front desk host to guide guests to their tables and provide gracious hospitality. You will handle reservations, manage the entrance area, and support opening/closing procedures while maintaining menus and assisting guests with inquiries.

Ideal candidates have prior hospitality and host experience in a high-volume setting, with a professional appearance and team-oriented mindset.

Qualifications

• Previous hospitality experience.
• Previous host experience.
• Experience in a high-volume restaurant/nightclub/lounge.

Responsibilities

• Assist guests with reservations and front desk inquiries.
• Maintain entrance area cleanliness and organization.
• Assist with opening/closing procedures and side-work.
• Print and organize menus; collect menus during shift.
• Report breakage or equipment damage to management.
• Attend daily pre-service meetings.

Skills

Hospitality experience

Host experience

High-volume service

Team player

Job description

Mohegan Sun is seeking an engaging front desk host to guide guests to their tables and provide gracious hospitality. You will handle reservations, manage the entrance area, and support opening/closing procedures while maintaining menus and assisting guests with inquiries.

Ideal candidates have prior hospitality and host experience in a high-volume setting, with a professional appearance and team-oriented mindset.