Guest Experience Host - Front Desk Pro (PTO + Benefits)

OTO Development; Orlando (FL); Sur place; USD 19 000 - 28 000; Plein temps

Avantages offerts par ce poste

Medical insurance

Dental insurance

Vision insurance

401k with company match

Life insurance

Tuition assistance

Paid time off

Paid holiday time

Travel discounts

Résumé du poste

OTO Development in Orlando welcomes guests as a Front Desk/Gallery Host, guiding check-in/check-out and ensuring a smooth stay. You will use the property’s reservation system and assist guests with various requests to exceed expectations.

The role emphasizes secure handling of payments, strong communication, and collaboration with the Front Desk Supervisor to maintain outstanding hospitality standards onsite.

Qualifications

• Front desk/receptionist experience required.
• Excellent oral, written, and interpersonal communication.
• Solution-oriented; ensures the best guest experience.

Responsabilités

• Assist guests during check-in and check-out.
• Operate the hotel’s reservation system and related software.
• Handle financial transactions securely and accurately.
• Anticipate guest needs to maximize their experience.
• Collaborate with team to maintain a hospitable environment.

Connaissances

Front desk experience

Customer service

Team player

Communication skills

Description du poste

OTO Development in Orlando welcomes guests as a Front Desk/Gallery Host, guiding check-in/check-out and ensuring a smooth stay. You will use the property’s reservation system and assist guests with various requests to exceed expectations.

The role emphasizes secure handling of payments, strong communication, and collaboration with the Front Desk Supervisor to maintain outstanding hospitality standards onsite.