Gallery Host

OTO Development; Orlando (FL); Presencial; USD 19 000 - 28 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Medical insurance

Dental insurance

Vision insurance

401k with company match

Life insurance

Tuition assistance

Paid time off

Paid holiday time

Travel discounts

Resumo da oferta

OTO Development in Orlando welcomes guests as a Front Desk/Gallery Host, guiding check-in/check-out and ensuring a smooth stay. You will use the property’s reservation system and assist guests with various requests to exceed expectations.

The role emphasizes secure handling of payments, strong communication, and collaboration with the Front Desk Supervisor to maintain outstanding hospitality standards onsite.

Qualificações

• Front desk/receptionist experience required.
• Excellent oral, written, and interpersonal communication.
• Solution-oriented; ensures the best guest experience.

Responsabilidades

• Assist guests during check-in and check-out.
• Operate the hotel’s reservation system and related software.
• Handle financial transactions securely and accurately.
• Anticipate guest needs to maximize their experience.
• Collaborate with team to maintain a hospitable environment.

Conhecimentos

Front desk experience

Customer service

Team player

Communication skills

Descrição da oferta de emprego

We are pleased to announce a wonderful opportunity for a Front Desk/Gallery Host.

What will you be doing most days?

• Assist guests in the check-in and check-out procedure, as well as, throughout the entirety of their stay
• Work proficiently on the hotel’s electronic reservation system, as well as, other computer programs to ensure a seamless workflow
• Handle all financial matters – including credit card and cash transactions – securely, accurately, and with the utmost integrity
• Anticipate guests’ needs and go out of your way to maximize the guest experience
• Work collectively with other team members to foster a hospitable, approachable, and customer-focused environment for our guests

What are the requirements for this position?

• You have previous front desk/receptionist experience
• You love working with people and will go above and beyond for each guests’ needs
• You work well with others and enjoying working and being part of a team
• You have excellent oral, written, and interpersonal communication skills
• You are not just a problem solver, but also a solution finder and will do anything to ensure the best experience for our guests

Physical Requirements For This Position

This has the potential to be a physically demanding position. You must be comfortable standing, sitting, walking, bending, lifting, and squatting for extended periods of time.

Travel Requirements

This position would require little to no travel outside the property and surrounding area.

This property is managed by OTO Development.

About OTO Development

OTO Development is an industry-leading hotel development and management company. Partnering with the strongest brands in hospitality, OTO owns and operates a portfolio of upscale select service, extended stay, and lifestyle hotels in key markets across the United States.

OTO has been honored as Developer of the Year by major brand partners multiple times while also earning accolades for outstanding guest service, operational excellence, community service, and sales, marketing, and revenue success.

Our company provides competitive pay and benefit programs, including medical insurance options, dental and vision insurance, 401k with company match, company provided life insurance, tuition assistance, paid time off, paid holiday time, travel discounts, and more.

Position:

Front Desk/Gallery Host

Department:

Property

Position Reports to:

Front Desk Supervisor

Revised 5/8/26