Guest Experience Host - Front Desk (Free Meal on Shift)

Theoceanac; Atlantic City (NJ); Presencial; USD 20.000 - 28.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Free meal on shift

Training & Development

Health Care Plan (Medical, Dental &amp

401k

Life Insurance (Basic, Voluntary &

Paid Time Off

Descripción de la vacante

Theoceanac seeks a Front Desk Representative to be the first point of contact for guests in a casino-hotel setting. You will handle check-ins/outs, payments, and guest inquiries with a focus on accuracy and hospitality.

Responsibilities include maintaining records, assisting with reservations, and ensuring a clean, well-stocked front desk. Applicants should have a High School Diploma and cash handling experience, with English proficiency required.

Formación

• High School Diploma or Equivalent required.
• Prior cash handling & customer service experience preferred.
• Computer skills with LMS and ACSC desired.
• Ability to communicate effectively in English.

Responsabilidades

• Greet guests and provide prompt, courteous service.
• Process check-ins/outs, payments, and issue receipts.
• Maintain accurate records of reservations and transactions.
• Keep front desk area clean, organized and stocked.
• Answer inquiries about services, rates, and events.
• Resolve guest issues or escalate to management when needed.

Conocimientos

Cash handling

Customer service

English communication

Computer skills

Educación

High School Diploma or Equivalent

Herramientas

LMS

ACSC

Descripción del empleo

Theoceanac seeks a Front Desk Representative to be the first point of contact for guests in a casino-hotel setting. You will handle check-ins/outs, payments, and guest inquiries with a focus on accuracy and hospitality.

Responsibilities include maintaining records, assisting with reservations, and ensuring a clean, well-stocked front desk. Applicants should have a High School Diploma and cash handling experience, with English proficiency required.