Guest Services Front Desk — Free Meals & Benefits

Ocean Casino Resort; Atlantic City (NJ); On-site; USD 20,000 - 28,000; Full time

Benefits offered by this job

Free meal on shift

Training & Development

Health Care Plan

Retirement Plan

Life Insurance

Paid Time Off

Job summary

Ocean Casino Resort is seeking a Front Desk Representative to be the first point of contact for guests, handling check-ins, check-outs, and guest inquiries with a friendly, professional approach.

The role requires strong English communication, cash-handling experience, and a commitment to delivering prompt, courteous service in a fast-paced hotel environment. You will work full-time on-site, supporting guests throughout their stay.

Qualifications

• High School Diploma or equivalent required.
• Prior cash handling and customer service experience preferred.
• Ability to communicate effectively in English.

Responsibilities

• Check guests in and out, process payments, and ensure guest satisfaction.
• Maintain accurate records of reservations and transactions.
• Respond to guest inquiries regarding hotel services, rates, and events.

Skills

Cash handling

Customer service

English communication

Problem solving

Team player

Multitasking

Education

High School Diploma or Equivalent

Tools

LMS

ACSC

Job description

Ocean Casino Resort is seeking a Front Desk Representative to be the first point of contact for guests, handling check-ins, check-outs, and guest inquiries with a friendly, professional approach.

The role requires strong English communication, cash-handling experience, and a commitment to delivering prompt, courteous service in a fast-paced hotel environment. You will work full-time on-site, supporting guests throughout their stay.