Guest Experience Host — Front Desk (Benefits Included)

Grand Hyatt; Atlanta (GA); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical/Dental/Prescription/Vision保险

401(k) with Employer Match

Complimentary and Discounted Hyatt호텔 객

Paid Time Off & Paid Holidays

Adoption Assistance

Education assistance

Job summary

Grand Hyatt Atlanta in Buckhead is seeking Front Office Associates to warmly welcome guests, complete registrations, and inform visitors about available hotel services and promotions. You will represent Hyatt as the face of the front desk, contributing to a memorable guest experience through friendly interactions.

In this role, you will handle payment processing, respond to guest inquiries, and ensure smooth operations at the front desk in a fast-paced environment that rewards dedicated,

Qualifications

• A true desire to satisfy the needs of others in a fast paced environment.
• Refined verbal and written communication skills
• Ability to stand for long periods of time.

Responsibilities

• Handle guest check-in/check-out and registrations.
• Communicate hotel services and promotions to guests.
• Process forms of payment and respond to guest inquiries.

Job description

Grand Hyatt Atlanta in Buckhead is seeking Front Office Associates to warmly welcome guests, complete registrations, and inform visitors about available hotel services and promotions. You will represent Hyatt as the face of the front desk, contributing to a memorable guest experience through friendly interactions.

In this role, you will handle payment processing, respond to guest inquiries, and ensure smooth operations at the front desk in a fast-paced environment that rewards dedicated,