Front Desk Agent/Host

Hyatt Hotels Corporation; Atlanta (GA); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Complimentary room stays

Discount room stays at Hyatt Hotels

Advancement opportunities

Medical, dental and vision options

401k retirement with matching

Paid holidays, vacation, and sick time

Fitness and other discounts

Job summary

Hyatt Centric Buckhead Atlanta is seeking a Front Office Associate to welcome guests, check them in, and communicate hotel services and promotions. You’ll be the face of Hyatt and play a key role in creating memorable experiences for guests.

The role involves processing payments, responding to inquiries, and maintaining a polished, guest-focused presence in a fast-paced environment. A passion for hospitality and strong communication are essential.

Qualifications

• Duties include guest registration and promoting hotel services.
• Ability to respond to guest inquiries and process forms of payment.
• Strong communication and professional presentation required.

Responsibilities

• Greet guests and manage check-in/check-out processes.
• Inform guests about Hyatt services, promotions and local attractions.
• Handle payments and resolve guest questions promptly.

Skills

Customer service

Communication skills

Guest relations

Job description

Close Inclusive Collection Job Postings Notification

\"I joined as a server on the catering staff. Thanks to Hyatt's training and support, I now oversee a brilliant team that helps brings events to life.\"

Front Office associates are responsible for the guest registration process and communication of hotel services and promotions. This highly visible role gives opportunity for casual conversation and has a direct impact on creating the guest experience. Other duties may include processing forms of payment and responding to guest inquires. You'll be the face of Hyatt as a Front Office Associate. If you have worked at other Hotels as a front desk clerk or you have an interest in hotel clerk jobs, we'd love to hear from you!

Hyatt associates work in an environment that demands exceptional performance yet reaps great rewards. Whether it's career opportunities, job enrichment or a supportive work environment; if you are ready for this challenge, then we are ready for you.

At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences.

About Hyatt Centric Buckhead

Representing the storied history of Buckhead, the newly opened Hyatt Centric Buckhead Atlanta is an upscale, stylish boutique hotel that embodies the district’s unique legacy. The hotel’s design is inspired by Georgia’s ancient pottery heritage coupled with the evolution of a modern Buckhead as a premier fashion, business, and entertainment destination. Following a global spirit of vibrant color, style, and patterns, this hotel celebrates the Buckhead clay, pottery, and sculpture lore to offer you an once-in-a-lifetime experience.

Located along the edge of Lenox Square shopping center and close to Path400, Shops Around Lenox, and Phipps Plaza, guests will enjoy having a bounty of plentiful dining and entertainment options to explore. Check into luxury rooms and suites, wine and dine atop a rooftop lounge, find social and event spaces, and the hottest culinary experience around town.

Filled with vibrant and globally inspired approachable surroundings, Three Arches offers a culturally diverse menu drawing upon the simplicity of BBQ in an environment that is likewise relaxed, yet luxurious. Using fresh, high-quality ingredients married with spices and in-house curated accompaniments that elevate their pure flavors, the menu offers guests an authentic taste of pan-Mediterranean dining.

Spaceman is the coolest rooftop bar in the city, located on the 15 th Floor, and overlooking all of Atlanta. Our guests take in amazing views of Buckhead and the surrounding lively Lenox Square District from Spaceman’s rooftop lounge and bar where guests can enjoy interior seating and an exterior lounge-style area year-round. Here is where locals and hotel guests alike find simple, delicious, and shareable dishes along with craft cocktails to savor with friends against a scenic Atlanta in the background.

• Complimentary and discount room stays at other Hyatt Hotels and Resorts
• An extensive global network of advancement opportunities
• Competitive medical, dental, and vision options
• 401k Retirementwith matching options
• Fitness, mobile service, and various other discounts are available to Team members
• Paid Holidays, Vacation, and Sick Time

Use your past hotel job experience to make a difference at Hyatt.

• A true desire to satisfy the needs of others in a fast paced environment.
• Refined verbal and written communication skills
• Ability to stand for long periods of time.

All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status

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