Guest Experience Ambassador — Front Desk

Hyatt Hotels Corporation; Atlanta (GA); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Complimentary room stays

Discount room stays at Hyatt Hotels

Advancement opportunities

Medical, dental and vision options

401k retirement with matching

Paid holidays, vacation, and sick time

Fitness and other discounts

Job summary

Hyatt Centric Buckhead Atlanta is seeking a Front Office Associate to welcome guests, check them in, and communicate hotel services and promotions. You’ll be the face of Hyatt and play a key role in creating memorable experiences for guests.

The role involves processing payments, responding to inquiries, and maintaining a polished, guest-focused presence in a fast-paced environment. A passion for hospitality and strong communication are essential.

Qualifications

• Duties include guest registration and promoting hotel services.
• Ability to respond to guest inquiries and process forms of payment.
• Strong communication and professional presentation required.

Responsibilities

• Greet guests and manage check-in/check-out processes.
• Inform guests about Hyatt services, promotions and local attractions.
• Handle payments and resolve guest questions promptly.

Skills

Customer service

Communication skills

Guest relations

Job description

Hyatt Centric Buckhead Atlanta is seeking a Front Office Associate to welcome guests, check them in, and communicate hotel services and promotions. You’ll be the face of Hyatt and play a key role in creating memorable experiences for guests.

The role involves processing payments, responding to inquiries, and maintaining a polished, guest-focused presence in a fast-paced environment. A passion for hospitality and strong communication are essential.