Guest Experience Host - Front Desk (2nd Shift)

Crescent Hotels & Resorts; Quincy (MA); On-site; USD 28,000 - 30,000; Full time

Benefits offered by this job

Free Parking

Health Insurance

Job summary

Crescent Hotels & Resorts is seeking a Front Desk Agent for a full-time position in Quincy, MA. The role involves greeting guests, registering arrivals, and assisting guests with requests to ensure a welcoming and efficient stay.

Ideal candidates have experience in a high-volume hotel environment and strong communication skills; Marriott and/or FSPMS experience is strongly preferred. This position requires standing for extended periods and flexibility for shifts.

Qualifications

• Previous hotel Front Desk or guest service experience in a high-volume, high-activity environment is required.

Responsibilities

• Greet and register guests, manage check-ins and check-outs, respond to guest questions and requests, resolve concerns, and connect guests with the right people, services and solutions.

Education

High School (Preferred)

Job description

Crescent Hotels & Resorts is seeking a Front Desk Agent for a full-time position in Quincy, MA. The role involves greeting guests, registering arrivals, and assisting guests with requests to ensure a welcoming and efficient stay.

Ideal candidates have experience in a high-volume hotel environment and strong communication skills; Marriott and/or FSPMS experience is strongly preferred. This position requires standing for extended periods and flexibility for shifts.