Guest Experience Host - Front Desk

Fisher Inn Resort; Fort Lauderdale (FL); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Health, Dental and Vision Insurances

401(k) Retirement Plan

Employee meal program

Paid Time Off, Vacation and Holidays

Hotel discounts

Job summary

Fisher Inn Resort in Fort Lauderdale is seeking a Front Desk Agent to be the first point of contact for guests. Responsibilities include greeting guests, managing reservations, and ensuring smooth operations at the front desk.

The ideal candidate should possess strong guest service skills, a high school education, and basic accounting knowledge. Full-time employees enjoy diverse benefits including health insurance, retirement plans, and amazing hotel discounts. Join us for a rewarding experience!

Qualifications

• View guests professionally and courteously.
• Manage reservations and handle payments accurately.
• Respond to guest inquiries via phone and email.

Responsibilities

• Greet and check-in guests and clients with a friendly demeanor.
• Handle check-out procedures and resolve payment issues.
• Assist guests with requests and manage guest complaints.

Skills

Strong guest service orientation

Basic accounting skills

Excellent communication skills

Time management skills

Education

High school education or equivalent experience

Job description

Fisher Inn Resort in Fort Lauderdale is seeking a Front Desk Agent to be the first point of contact for guests. Responsibilities include greeting guests, managing reservations, and ensuring smooth operations at the front desk.

The ideal candidate should possess strong guest service skills, a high school education, and basic accounting knowledge. Full-time employees enjoy diverse benefits including health insurance, retirement plans, and amazing hotel discounts. Join us for a rewarding experience!